Terms and Conditions

Terms and Conditions for Sauna Installation Quote

  1. Validity of Quote
    • This quote is valid for 30 days from the date of issue.
    • Prices are subject to change after the expiration date.
  2. Acceptance of Quote
    • Your signature or written confirmation constitutes acceptance of this quote and initiates the installation process.
  3. Scope of Work
    • This quote includes the professional installation of the sauna.
    • Additional features (e.g., add-on equipment) and any work not explicitly listed are considered extra and will require separate pricing upon agreement.
  4. Site Preparation
    The customer is responsible for ensuring the installation site is prepared according to the manufacturer’s recommendations and any local building codes. This includes:
    • A level, structurally sound foundation capable of supporting the sauna’s weight.
    • Adequate space for the sauna and access for installation.
    • Proper electrical wiring in place, with the necessary outlet installed prior to installation.
    • Note: Our technicians do not provide hardwiring services; this must be completed by a licensed electrician.
    • Failure to meet these site preparation requirements may result in additional charges or delays in installation.
  5. Payment Terms
    • A deposit of 90% of the total quote is due upon acceptance.
    • For Delivery and Installs this is 90% of the total cost including delivery and installation
    • The remaining balance is due upon completion of the installation.
    • Accepted payment methods include ACH, wire transfer, and credit card.
    • Credit card payments will include 3%
  6. Changes to Scope of Work
    • Any changes or modifications to the agreed-upon scope of work must be documented in writing.
    • Changes may affect the final price and installation timeline.
  7. Cancellation Policy
    • Either party may cancel this agreement with 48 hours’ written notice.
    • If the customer cancels with less than 48 hours’ notice or if a failed visit occurs (e.g., site not prepared), a charge of $250.00 will apply.
  8. Warranty
    • The sauna installation includes a 15-day warranty against defects in workmanship.
    • Sauna components are subject to the manufacturer’s warranty.
  9. Liability
    • The installer is not liable for damages or injuries resulting from the customer’s failure to properly prepare the site or maintain the sauna.
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